Join Capgemini Business Services as a senior Engagement Executive, a pivotal role focused on driving significant business impact and achieving strategic objectives for key clients. You will serve as the primary liaison for C-level client stakeholders, representing Capgemini's brand and ensuring exceptional customer experiences, ultimately impacting Net Promoter Score (NPS) and other customer satisfaction metrics. Success in this position hinges on cultivating robust client partnerships, establishing a high-performing delivery and transformation organization, and effectively managing contractual obligations while driving engagement growth.

Key responsibilities include flawlessly executing contracted scope, managing all client contract obligations, and proactively developing proposals to secure renewals and expand services. You'll be instrumental in influencing C-suite executives, clearly articulating Capgemini's value proposition to establish and maintain a strategic partnership. This role demands accountability for engagement budgets and financial performance, ensuring contracted revenue and margin targets are met. Additionally, you will lead operational issue resolution, implement proactive controls to prevent future challenges, and bring innovative industry developments and automation expertise (RPA, AI, Gen AI) to drive efficiency and client success. You will orchestrate Group-wide capabilities to deliver comprehensive client outcomes and foster strong relationships with clients, partners, and internal teams.

We seek individuals with a strong operational understanding of Finance & Accounting and a proven ability to deep-dive into operational challenges, conduct root cause analysis, and mentor teams. A demonstrated track record in transformation programs, delivering measurable results, and a passion for technology, including AI/ML/Gen AI, are essential. Authentic leadership qualities, talent development, and excellent communication and strategic thinking skills are paramount. Industry experience, particularly C-level engagement within a specific sector, will be a significant advantage. The ideal candidate possesses a strategic mindset, supported by a history of driving results and achieving outcomes, coupled with a deep understanding of industry, technology, and market dynamics.