Join Microsoft's Cloud Operations & Innovation (CO+I) team as an Energy Resource Manager (ERM) and play a pivotal role in optimizing IT capacity across our global data center operations. You will be instrumental in reducing stranded capacity by applying advanced optimization techniques for space, power, and cooling. This role is key to enhancing Infrastructure Utilization Effectiveness (IUE) and Power Harvesting (PH), leading retrofit efforts, and ensuring the seamless delivery of core infrastructure for Microsoft's online services, including Azure, Bing, and Office 365.

Our commitment to environmental sustainability and operational excellence drives us to continuously evolve. You will contribute to a dynamic environment that fosters personal and professional growth, with ample opportunities for training, career rotation, and professional development. Empower billions globally by joining a team at the forefront of cloud technology.

As an Energy Resource Manager, your core responsibilities will include managing IT allocation at the campus/metro level, collaborating with stakeholders to ensure efficient distribution across IT infrastructure. You will develop master allocation plans by understanding data center designs and performing virtual failure analyses to drive customer capacity operationalization.

Key duties involve ensuring compliance with business unit policies and service-level agreements, engaging with appropriate teams for task execution, and managing programs within your area of responsibility. You will maintain a strong focus on cost adherence, keeping expenses within budget, and strictly following safety and security protocols. Participation in Root Cause Analysis (RCA) and identifying risks related to IT capacity allocation, power stranding, and contractual inconsistencies are also crucial. You will ensure critical environment information is accurately maintained in tooling and lead programs aligning scope, schedule, and cost with organizational objectives (OKRs).

To be successful in this role, a Bachelor's degree in Electrical Engineering or an equivalent field, coupled with at least 3 years of experience supporting critical service infrastructure operations, maintenance, and projects in a large-scale environment, is required. Fluency in English is essential for effective communication.

Preferred qualifications include a degree in Electrical Engineering or equivalent, 5+ years of experience in critical environment infrastructure (e.g., UPS, PDUs, Generators, AHU/CFM) and familiarity with electrical diagrams and IT infrastructure modifications. Additionally, 1+ years of experience within a data center environment, focusing on capacity planning or energy resource management, and a similar duration of experience in IT critical space and IT allocation concepts, would be advantageous. Candidates must be eligible for Microsoft's Cloud Background Check.