Join Optum, a global leader dedicated to improving health outcomes through innovative technology. We connect individuals with the care, pharmacy benefits, data, and resources essential for well-being. Our inclusive culture, talented colleagues, comprehensive benefits, and career development opportunities foster personal and professional growth. Contribute to advancing health optimization worldwide and make a tangible impact on the communities we serve.

This role is central to supporting a healthy and productive work environment by managing employee relations and ensuring compliance with policies and laws.

Manage and resolve employee relations cases, ensuring timely and appropriate responses to workplace issues. Maintain comprehensive documentation for all ER cases, interpreting and applying company policies and governmental regulations. Provide expert consulting on employee relations matters, staying current with best practices, and advising leaders on handling workplace issues and corrective actions.

Conduct thorough investigations into complex workplace issues such as wage/hour disputes, discrimination, and harassment. Support and manage various ER programs and initiatives, including background investigations and the internal dispute resolution process. Analyze ER activities to identify trends, provide insightful reports, and support business needs. Participate in and manage auditing activities, responding to requests from OFCCP, Department of Labor, and other regulatory bodies. Oversee the downsizing process, including manager training, communication strategies, and severance package preparation.

A minimum of 4 years of experience is required in Employee Relations, Human Resources, or Employment Law. Proven experience in conducting workplace investigations and providing advice or support for disciplinary and investigation processes is essential. The ability to establish strong cross-functional relationships across all organizational levels and geographies is also crucial for success in this role.