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As an EAP Coordinator, you will apply your knowledge to diverse daily activities, demonstrating a solid understanding of your function. You'll require minimal assistance with standard and non-standard tasks, solving routine problems independently and collaborating with your supervisor on more complex challenges. Effective prioritization and organization of your work are essential to meet deadlines. Teamwork and adherence to employment contracts, company policies, and directives, including those related to flexible work arrangements and business evolution, are paramount.

A Bachelor's degree is required for this role. Candidates must possess hands-on experience in a customer service capacity and demonstrate strong communication abilities. Flexibility with shift timings is also a necessary qualification. While not strictly required, prior customer service experience is preferred.