Join the Prime Video Live Events team and help shape the future of live sports broadcasting! This role focuses on ensuring an exceptional viewing experience for Amazon customers by maintaining high standards for live sports content on Prime Video.

Prime Video offers a vast selection of TV shows, movies, and live sports, available globally. We are a fast-paced, innovative team dedicated to customer experience.

Key responsibilities include performing rigorous quality checks on web pages and digital content for Prime Video Sports. You will execute test case instructions, identify and report discrepancies in new features, and ensure sports detail pages offer the best streaming experience.

Continuously adapt to new tools and features, adhering to QA Standard Operating Procedures (SOPs) to detect errors. You will be aware of operational metrics such as productivity, defect percentage, and Service Level Agreements (SLAs), and performance will be measured against these, along with QA guidelines and team goals.

This is an individual contributor role where you'll be expected to be a team player, contributing ideas to enhance the QA process. A genuine passion for sports is essential for this position.

This role involves performing various content-related tasks for the Prime Video Sports catalog under general supervision. Daily activities include checking and potentially correcting metadata, images, subtitles, audio, and video assets to ensure a seamless customer viewing experience.

Success in this position requires making sound judgment decisions following standard operating procedures. Basic knowledge of MS Office is necessary for daily data capture. Flexibility to work non-standard hours, including nights, weekends, and holidays, is also required, with a permanent night shift schedule.