Lead the Technology Strategy and Architecture function for Order Management Systems (OMS), establishing the enterprise vision, architectural roadmap, and modernization strategy. This pivotal role involves driving significant OMS transformation initiatives, encompassing areas like Distributed Order Management (DOM), omnichannel fulfillment, inventory visibility, and customer order orchestration.

Cultivate and maintain strong relationships with executive-level stakeholders, collaborating closely with Business, Product, Supply Chain, Store Operations, Digital Commerce, and Engineering teams to ensure OMS solutions are strategically aligned with business objectives. This position is critical for defining enterprise architecture standards, governance frameworks, and technology best practices across the OMS landscape.

Spearhead architecture reviews, technology evaluations, solution design, and platform selection for OMS and enterprise integrations. Oversee complex integration architectures across systems such as ERP, WMS, TMS, CRM, eCommerce, POS, and marketplaces, employing API-first and event-driven principles.

Drive cloud adoption, platform modernization, microservices architecture, and enterprise integration to boost scalability and operational efficiency. Provide strategic direction to enterprise architects, engineering teams, and delivery organizations, fostering a culture of architectural excellence and innovation. Influence executive leadership by presenting clear technology roadmaps, compelling business cases, and strategic recommendations for transformation.

Possess 15-20 years of experience in technology leadership within Retail, eCommerce, Supply Chain, or Order Management. Demonstrated success in leading enterprise-scale OMS transformation, modernization, and architecture programs is essential.

Requires deep expertise in Order Management Systems (OMS), Distributed Order Management (DOM), and omnichannel commerce architecture. A strong understanding of Order Orchestration, Inventory Management, Fulfillment Optimization, Returns Management, and Customer Experience journeys is crucial. Hands-on experience designing large-scale integrations using APIs, Microservices, Messaging Platforms, and Event-Driven Architectures is necessary.

Knowledge of enterprise architecture, cloud platforms (Azure/AWS), integration patterns, security, scalability, and performance optimization is vital. Familiarity with OMS platforms like IBM Sterling OMS, Manhattan Active Omni, Fluent Commerce, Oracle OMS, SAP Order Management, or Salesforce OMS is expected, along with knowledge of Enterprise Architecture frameworks such as TOGAF and architecture governance best practices.

Exceptional leadership, stakeholder management, strategic planning, and executive communication skills are paramount. Experience leading consulting-led transformation programs, managing global delivery teams, and driving enterprise technology initiatives is a significant advantage. A Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is required.