Lead the charge in shaping exceptional user experiences for cutting-edge analytics, AI services, and digital transformation initiatives. This pivotal role involves defining and executing a holistic experience vision, ensuring functional excellence, and fostering innovation across our product portfolio.

Drive the evolution of our digital offerings by establishing robust design principles and standards that resonate across all customer touchpoints. You will be instrumental in building and nurturing high-performing design teams, cultivating a culture of creativity, customer empathy, and collaborative excellence.

Define and champion the overarching experience strategy and vision for products and platforms. Establish and enforce design principles and standards to guide user experiences across all customer touchpoints. Lead and mentor multidisciplinary teams, including UX, UI, Interaction Design, Visual Design, Service Design, Content Design, and Design Research. Develop and scale high-performing experience design teams, fostering a culture of innovation and design excellence. Oversee customer research, usability studies, journey mapping, and user testing to translate insights into actionable product opportunities. Drive continuous improvement across all facets of the design process, from user research to design systems and accessibility. Leverage AI-powered tools to enhance ideation, prototyping, and design quality, while establishing responsible AI-assisted design practices.

A minimum of 10 years of progressive experience in Experience Design, UX, or Product Design. Proven track record of leading experience design organizations for enterprise software or digital platforms. Deep expertise in UX, UI, Interaction Design, Information Architecture, and Service Design. Demonstrated experience in building and scaling enterprise-level design systems. Strong familiarity with customer research methodologies, usability testing, journey mapping, and design thinking. Experience designing complex enterprise SaaS products, cloud-native applications, or financial technology platforms is highly valued. Proficiency with modern design tools such as Figma, FigJam, Adobe Creative Suite, or Miro. Experience utilizing AI-powered design tools to boost productivity and design quality. Solid understanding of accessibility, usability, and inclusive design principles. Exceptional collaboration and communication skills, with the ability to effectively partner with Product, Engineering, and Business teams. Excellent presentation and storytelling abilities to articulate design vision and strategy.