Director - HR - Operations - CBS - TAL - Enablement - Mumbai

EY

18–25 yrs Mumbai Full Time Hybrid (office + remote)
EY logo
Posted : today
Actively hiring

Job description

Join EY India as the Head of the Talent Innovation & Transformation Center (TITC) and lead AI-first people transformation initiatives. This senior leadership role focuses on re-engineering HR processes using technology and AI to drive measurable impact and seamless adoption across the firm. You will be instrumental in shaping the future of talent management within a Big 4 context.

This is a unique opportunity to sit at the intersection of Talent Management, consulting-style problem solving, technology, and enterprise-scale change. You will collaborate closely with senior leadership and service line partners to deliver strategic talent solutions and enhance the employee experience.

Responsibilities

Define and execute the People AI strategy and roadmap for EY India, prioritizing AI use-cases for maximum business impact. Lead end-to-end re-engineering of high-friction Talent Management and HR processes, eliminating inefficiencies. Oversee the People AI technology architecture, partnering with HR Technology and IT for informed build/buy decisions. Drive value realization and adoption of AI-driven solutions across HR workflows. Provide leadership in governance, risk, and ethics for People AI initiatives, ensuring human-in-the-loop standards and bias mitigation.

Qualifications

We seek a visionary leader with 18-25+ years of experience in large-scale HR or enterprise transformations within matrixed, partnership-driven organizations. A B.E. degree coupled with an MBA/PGDM from a top-tier institution is required. The ideal candidate possesses strong executive presence, proven ability to influence, and a practical, agile approach to solving complex problems.

Key attributes include comfort with ambiguity, a collaborative spirit, and the ability to balance bold thinking with risk consciousness and stakeholder diplomacy. You should have a deep understanding of people processes, technology integration, and a commitment to driving sustained adoption and measurable value while upholding EY's culture and risk discipline.

Essential Skills

Talent TransformationAI StrategyProcess Re-engineeringTechnology IntegrationData AnalyticsChange ManagementRisk ManagementGovernanceExecutive LeadershipStakeholder ManagementProblem SolvingStrategic Planning

Good to Have

Certifications in TransformationCertifications in AnalyticsCertifications in AI

Highlights

  • Actively hiring

More Details

RoleDirector - HR - Operations - CBS - TAL - Enablement - Mumbai
IndustryManagement Consulting
DepartmentHuman Resources, Operations
Employment TypeFull Time, Hybrid (office + remote)

About the Company

EY Global Delivery Services ( EY GDS) logo

EY Global Delivery Services ( EY GDS)

Management Consulting

Director - HR - Operations - CBS - TAL - Enablement - Mumbai at EY | SkillMX | SkillMX