Join us as a Digital Solution Specialist, AI Business Process, to guide customers in reimagining their operations with Microsoft AI Business Solutions. This client-facing sales role focuses on identifying, prioritizing, and implementing high-value business process transformation opportunities across Dynamics 365, Microsoft Copilot, Copilot Studio, agents, Cowork, Power Platform, and the wider Microsoft Cloud.

You will serve as a trusted advisor for business transformation, engaging with both business and technology leaders. Your role will involve aligning customer priorities with Microsoft solutions, developing qualified opportunities, and coordinating Microsoft teams and partners to achieve tangible customer results.

Lead customer-centric discussions to discover opportunities for reinventing business processes using AI, agents, and Microsoft business applications. Develop and advance pipeline across Dynamics 365 ERP, CRM, and Service, Power Platform, Microsoft Copilot, Copilot Studio, Cowork, and agentic business process solutions.

Engage senior business and technology decision-makers to understand their strategic goals, challenges, and processes ripe for AI transformation. Craft account-specific strategies that link customer business outcomes with Microsoft technology, shifting focus from individual products to comprehensive business transformation.

Drive value-based discovery and present compelling business cases, measurable outcomes, ROI, and competitive advantages of Microsoft solutions. Own the commercial sales process, orchestrating Digital Solution Engineers, account teams, Customer Success, partners, and other Microsoft specialists to advance opportunities from initial discovery to commitment and consumption.

Identify avenues within existing Copilot and Dynamics 365 customers to expand into Cowork, Copilot Studio, agents, Dynamics 365, and Power Platform, transforming AI adoption into broader business process evolution. Develop competitive strategies against platforms like SAP, Salesforce, ServiceNow, and other ERP, CRM, and AI solutions.

Collaborate closely with Microsoft partners on joint customer plans, accelerating solution adoption and scaling customer transformation efforts. Maintain rigorous opportunity and pipeline management, accurately qualifying leads, tracking milestones, and ensuring strong execution according to the Microsoft sales methodology. Stay abreast of advancements in AI, agentic business applications, and enterprise business processes, translating Microsoft's innovations into persuasive customer conversations.

A strong background in enterprise technology, business applications, SaaS, cloud solutions, consulting, or solution sales is essential. You should possess a proven ability to engage senior business and technology decision-makers and lead complex, consultative sales conversations.

Demonstrate a deep understanding of business processes across Finance, Supply Chain, Sales, Customer Service, Field Service, or enterprise operations. Your capacity to translate technology into measurable business value and articulate compelling transformation and ROI propositions is key.

Experience in developing and managing complex opportunities involving diverse customer stakeholders, internal teams, and ecosystem partners is required. Excellent communication, presentation, negotiation, and stakeholder management skills are fundamental.

Preferred qualifications include experience with Dynamics 365, Power Platform, Microsoft Copilot, Copilot Studio, AI agents, or comparable ERP/CRM/business application platforms. Familiarity with competitive platforms such as SAP, Salesforce, ServiceNow, and Oracle is beneficial.

Experience in selling or consulting on digital transformation, ERP/CRM modernization, AI transformation, or business process automation is highly regarded. Prior experience working with system integrators and technology partners to build and execute joint go-to-market and customer strategies will set candidates apart. Success is defined by becoming a trusted transformation advisor, identifying impactful processes for AI reinvention, building quality pipeline, winning competitive deals, and driving revenue, adoption, and consumption of Microsoft AI Business Solutions.