Join NTT DATA's dynamic Digital BPS team as a Senior Advisor for Digital Solution Architecture. This role focuses on leveraging AI and Automation technologies to solve complex business challenges for our clients. You will act as a Subject Matter Expert, collaborating with customers to understand their needs and design innovative technology-based business process solutions.

Your expertise will be crucial in implementing effective AI methods and technologies that align with company strategies and ethical considerations. A key aspect of this role is building customer confidence by demonstrating NTT DATA's capabilities as a premier business and technology partner.

Serve as a lead solution architect and designer for business process services, independently managing solutioning and RFP responses. Provide expert consulting on technology solutions, driving opportunities for leveraging Generative AI and other AI-based platforms. Facilitate client workshops to gather technical and functional requirements from stakeholders. Develop detailed Point of Views outlining scope, due diligence, approach, and business/cost benefits. Collaborate effectively with NTT DATA's global business units and stakeholders.

A Bachelor's, Master's, or PhD degree in Computer Science or a related field is required, along with certifications or degrees in AI and Machine Learning. The role demands extensive experience in solution architecture, with a specific emphasis on business process services and contact center solutions across various industries. Proven experience with automation and machine learning solutions, coupled with financial cost modelling expertise, is essential. The ability to create and articulate business value propositions to executives, both verbally and in writing, is a critical requirement. Excellent communication, analytical, and problem-solving skills are paramount, alongside strong proficiency in Excel and math acumen. A genuine enthusiasm for AI/ML technologies and a commitment to continuous learning are highly valued.