Digital Product Manager

UnitedHealth Group

5+ yrs India Full Time Hybrid (office + remote)
UnitedHealth Group logo
Posted : today
Actively hiring

Job description

Optum is a global healthcare organization dedicated to improving lives through technology. Join our team to make a direct impact on health outcomes by connecting individuals with essential care, pharmacy benefits, data, and resources. We foster an inclusive culture, offer opportunities to collaborate with talented peers, and provide comprehensive benefits and career development. Advance health optimization globally with us, where we encourage Caring, Connecting, and Growing together.

As a Digital Product Manager, you will spearhead the definition and delivery of innovative digital health and pharmacy solutions. Your role involves crafting detailed functional specifications, including capabilities, features, user stories, and acceptance criteria, all informed by stakeholder feedback. You will collaborate closely with business and technology teams to shape product strategy, meticulously prioritize features, and ensure the successful execution of product roadmaps.

This role is integral to driving the evolution of our digital healthcare and pharmacy offerings. You will be responsible for defining the product vision, strategizing for future growth, and ensuring seamless product delivery from conception to launch. Embrace a dynamic environment where your insights will directly contribute to enhancing the healthcare experience for millions.

Responsibilities

Lead the strategic vision and roadmap for digital healthcare and pharmacy solutions. Translate business needs into actionable capabilities, features, user stories, and acceptance criteria. Partner with stakeholders to define product vision, roadmap, and release priorities. Manage and prioritize the product backlog, aligning it with key business objectives. Collaborate with engineering teams on capability evaluation, solution design, and release planning. Communicate product vision, roadmap, and feature requirements effectively to development teams. Work closely with UX and engineering to shape intuitive product design and user experience. Create release notes, demo scripts, and conduct product demonstrations for stakeholders and clients. Analyze data to support product decisions and business cases. Maintain a deep understanding of product capabilities and feature requirements. Drive continuous improvement based on feedback from retrospectives and product reviews. Identify and mitigate potential product risks proactively. Foster an innovative culture across the product portfolio. Collaborate with onsite and offshore teams to gather requirements and deliver solutions effectively.

Qualifications

A Bachelor's degree in Engineering, Technology, Computer Science, Pharmacy, Healthcare, Allied Health Sciences, or MCA is required. A Master's degree in Business, Technology, or Healthcare is preferred.

Possess at least five years of IT industry experience, with a minimum of three years specifically in Healthcare Informatics, Product Management, Product Owner, or Business Analysis roles.

Demonstrate experience within Healthcare, Pharmacy, PBM, or related healthcare technology domains. Proven ability in defining capabilities, features, user stories, wireframes, and acceptance criteria is essential.

Experience managing product backlogs and working within Agile product development frameworks is crucial. Solid understanding of healthcare workflows, pharmacy systems, prescription adjudication, specialty pharmacy operations, and member journeys is necessary.

Showcase strong analytical, logical reasoning, and problem-solving capabilities. Excellent verbal and written communication skills are expected for effective collaboration and presentation.

Essential Skills

Product StrategyRoadmap DevelopmentAgile MethodologiesUser StoriesAcceptance CriteriaProduct Backlog ManagementStakeholder ManagementUX/UI CollaborationData AnalysisRisk ManagementHealthcare WorkflowsPharmacy SystemsPBMAnalytical SkillsProblem-SolvingCommunication Skills

Good to Have

Voice TechnologyDigital Self-ServiceIVRContact Center TechnologiesChatbot DevelopmentConversational AICustomer Engagement PlatformsMVP LaunchProduct Lifecycle ManagementJiraRallyAha!Prescription Adjudication SystemsSpecialty Pharmacy Systems

Highlights

  • Actively hiring

More Details

RoleDigital Product Manager
IndustryHealthcare, Information Technology & Services, Pharmaceuticals
DepartmentProduct Management
Employment TypeFull Time, Hybrid (office + remote)

About the Company

UnitedHealth logo

UnitedHealth

Healthcare

Digital Product Manager at UnitedHealth Group | SkillMX | SkillMX