Join Optum, a global leader dedicated to improving health outcomes through innovative technology. We foster an inclusive environment where talented individuals collaborate to connect people with the care and resources they need to live healthier lives. Advance health optimization worldwide and experience growth with a team committed to caring and connecting.

This role is central to our mission of making the health system work better for everyone, addressing health disparities, and enabling equitable care. We are committed to mitigating our environmental impact and driving significant improvements in health outcomes.

Key responsibilities include configuring ServiceNow for incident management, performing routine system maintenance like patching and backups, and setting up robust monitoring using Azure Monitor, Log Analytics, Application Insights, and Network Watcher.

You will optimize alerts and dashboards for proactive incident detection, investigate and resolve incidents by triaging alerts, and collaborate with teams for escalations and post-incident reviews. Developing and maintaining scripts in PowerShell, Azure CLI, or Terraform is crucial for operational efficiency and automation of repetitive tasks. Cost and performance optimization of Azure resources, along with monitoring security measures and remediating vulnerabilities, are also integral parts of this role.

Ensuring adherence to change management processes, documenting configuration changes, and collaborating with DevOps, Infrastructure, Security, and Application teams are essential. Building CI/CD pipelines will streamline our development and deployment processes.

A Master's Degree with a minimum of 6 years of experience in Azure DevOps is required. Candidates should possess extensive experience with CI/CD tools such as Jenkins, GitLab CI/CD, and Jfrog, alongside a strong understanding of automating build and deployment processes.

Proficiency in managing scalable infrastructure on the Azure Cloud platform is essential. Familiarity with Docker and Kubernetes for deploying and managing containerized applications, as well as expertise in Git for code repository management and team collaboration, are also necessary.

The role demands the ability to develop and maintain operational scripts using PowerShell, Azure CLI, or Terraform, contributing to routine operations and deployment automation. Experience with ServiceNow for incident management and familiarity with Azure monitoring tools like Azure Monitor and Log Analytics are highly valued.