Join the Amazon Luna Ops team in Chennai as a Device Associate, where you'll play a crucial role in ensuring the quality of Luna software across a diverse range of devices. This position involves meticulous test execution and daily quality assessments.

You will be responsible for validating Luna software on platforms like Fire Tablets and Fire TV, adhering to established guidelines and accurately reporting any deviations. A key aspect of this role is understanding and mastering new testing procedures, policies, and guidelines for emerging devices.

This is an excellent opportunity to contribute to Amazon’s high quality standards and work within an inclusive culture that empowers employees to achieve exceptional results. We are committed to providing a supportive work environment for all candidates.

Execute test cases for applications, services, and devices to verify functionality and design adherence. Review and comprehend new test instructions and work guidelines, sharing insights and best practices. Conduct in-depth analysis of application features and core functionalities. Consistently meet daily productivity and quality targets, performing repetitive tasks with a high standard of excellence. Accurately log defects and failures encountered during test execution, adhering to established quality mechanisms. Track issue resolution in accordance with defined service level agreements (SLAs). Acquire proficiency in manual device and application testing procedures, along with relevant software and tools. Demonstrate strong command of language, vocabulary, grammar, and contextual understanding. Analyze applications, compare features across different versions, and identify version-specific changes. Utilize software tools for daily validation, data analysis, and capture. Effectively capture test results, communicate failures, escalate critical issues, and provide comprehensive status reports.

Possession of a Bachelor's degree is required for this role.

Familiarity with QA methodology and relevant tools is considered a significant advantage.

This role requires a high level of detail orientation, technical aptitude, and the ability to perform rigorous test execution on Amazon's devices. A strong understanding of language and grammar is also beneficial for accurately reporting findings. Candidates should be comfortable with repetitive tasks and possess the ability to learn and adapt to new testing procedures and devices.