Seeking a Deputy Manager to join our Tax - Growth Office team in Ahmedabad. This role focuses on providing essential onsite product application support and fostering strong technical relationships with direct customer interfaces. The ideal candidate will excel at resolving customer-related issues with data-driven solutions and proactively identifying new product opportunities.

This position involves in-depth data analysis to ensure accurate conclusions from experimental results and reporting to both ASML and the customer. You will also participate in and lead projects aimed at supporting customers on specific or new technology nodes, contributing to Statement of Work drafting and technical specification discussions.

Provide onsite product application support to customer engineering and process teams. Develop and maintain strong technical relationships with key customer contacts. Resolve customer on-product issues with clear problem statements, solution spaces, and supporting data. Proactively identify and assist customers in evaluating potential ASML application product opportunities. Conduct comprehensive data analysis to derive accurate conclusions from experimental data. Participate in or lead projects focused on customer support for specific or new technology nodes. Draft Statements of Work and collaborate on defining technical specifications and timelines with customers and product engineering groups. Prepare and deliver technical presentations. Maintain clear internal and external communication to keep stakeholders informed of progress and results. Conduct onsite basic training or coordinate requested training for customers. Provide weekly reporting and tracking of customer engagement status.

Proven ability to provide effective product application support in an onsite customer environment. Demonstrated success in building and nurturing strong technical relationships with customers. Excellent problem-solving skills, with the ability to clearly define issues and develop data-backed solutions. Experience in data analysis and drawing valid conclusions from experimental results. Capability to identify and evaluate new product opportunities for customers. Experience in project participation or leadership, particularly in technology node support. Skills in drafting Statements of Work and negotiating technical specifications. Strong presentation and communication skills for both internal and external stakeholders. Experience in conducting or coordinating customer training sessions. Familiarity with weekly reporting and tracking of customer engagement.