Delivery Manager

NTT DATA

12+ yrs Gurugram Full Time Hybrid (office + remote)
NTT DATA logo
Posted : today
Actively hiring

Job description

Join NTT DATA, a global leader in technology services, and contribute to shaping the future of the Telco & Media industry. We are seeking a dynamic Delivery Manager to lead critical cross-functional IT programs. This role offers a unique opportunity to leverage your leadership skills, client relationship expertise, and understanding of emerging technologies like AI to drive significant client success and account growth.

As a Delivery Manager, you will be instrumental in managing complex projects from inception to completion, ensuring exceptional delivery within scope, budget, and timeline. You will collaborate closely with client stakeholders, acting as a trusted advisor and identifying opportunities for innovation and transformation. This position is ideal for a strategic thinker with a passion for client-centric solutions and a drive for execution excellence.

Responsibilities

Oversee the complete lifecycle of multiple cross-functional IT projects and programs, ensuring delivery excellence against scope, schedule, budget, and quality standards.

Manage program governance, proactively identifying and mitigating risks, dependencies, and escalations while maintaining clear and consistent reporting.

Champion Agile and Hybrid delivery methodologies, fostering operational excellence across engineering, QA, DevOps, architecture, data, and business teams.

Cultivate robust relationships with client stakeholders at all levels, serving as a primary point of contact for delivery and operational matters.

Actively engage with client teams to understand challenges, gather feedback, and pinpoint areas for enhancement and strategic value.

Qualifications

Possess over 12 years of comprehensive IT experience, with a minimum of 5–7 years dedicated to Delivery or Program Management roles.

Demonstrate a strong background in managing complex enterprise programs, ideally within the Telecom or Media sectors.

Exhibit exceptional stakeholder management and communication capabilities, coupled with astute commercial and account management awareness.

Showcase proficiency in Agile/Scrum and traditional delivery methodologies, alongside a proven ability to identify client opportunities and foster relationship growth.

A solid understanding of AI and automation trends in enterprise IT environments is essential for success in this role.

Essential Skills

IT Delivery ManagementProgram ManagementTelecomMediaStakeholder ManagementCommunicationAccount ManagementAgileScrumAI Trends

Good to Have

Telecom OSS/BSSMedia PlatformsDigital TransformationPMPPRINCE2SAFeAgile CertificationsCloudData AnalyticsAI Platforms

Highlights

  • Actively hiring

More Details

RoleDelivery Manager
DepartmentProgram Management
Employment TypeFull Time, Hybrid (office + remote)

About the Company

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NTT DATA

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