Delivery Director-O2C
Capgemini
Capgemini
Join Capgemini's Intelligent Finance and Accounting Operations (IFAO) Consulting as a Delivery Director. This role is pivotal in driving large-scale, technology-enabled finance transformations by leading strategic delivery of automation solutions. You will build robust client relationships, orchestrate seamless transitions, and shape future-ready business operations through innovation and intelligent automation. Shape the future of finance operations with cutting-edge technology and strategic leadership.
Lead strategic Order-to-Cash (O2C) transformations, ensuring operational excellence and impactful finance outcomes. Inspire teams, engage clients, and champion innovation across global order management, billing, collections, and cash application. Drive the strategic roadmap for O2C, aligning with enterprise objectives and digital finance initiatives. Oversee global O2C operations to ensure high client satisfaction and adherence to SLAs/KPIs, while leading automation and digital transformation initiatives.
Develop and implement tailored methodologies, applying change management and transformation frameworks to modernize O2C processes. Lead and empower a global O2C team, fostering a culture of innovation, accountability, and continuous improvement. Cultivate strategic partnerships with stakeholders to ensure alignment and successful delivery of business outcomes. Present confidently to client management, boards, and large audiences, and lead the development and marketing of products and services.
A Master’s degree in accounting, Finance, or a related field is required, with professional certifications like CA, CPA, CMA, or ACCA being advantageous. You will need over 18 years of relevant accounting cycle experience, including a minimum of 10 years in a global leadership or service delivery role. Essential qualifications include expertise in cost optimization, strong proficiency in ERP systems (SAP, Coupa, Ariba, Oracle Cloud, SAP S4/HANA), and familiarity with reconciliation tools. A solid understanding of IFRS/GAAP, accounting cycle, intercompany accounting principles, and internal controls is crucial.
Excellent analytical, communication, and leadership skills are a must. The ability to manage stakeholders effectively and collaborate across global teams is vital. A strong service delivery orientation, with a focus on meeting deadlines and maintaining quality standards, is expected. Certifications such as PMP or Six Sigma are beneficial for this role.
Capgemini
Information Technology & Services