Data Center Technician, Data Center Operations (DCO)
Amazon
Amazon
Join the team that powers the cloud! Amazon Web Services (AWS) Infrastructure Services is seeking a Data Center Technician to contribute to the seamless operation of our global data centers. This role is crucial for maintaining the servers, storage, networking, power, and cooling systems that enable customer innovation. You'll be part of a dynamic, diverse team tackling complex challenges in a fast-paced environment.
We are looking for proactive individuals who are passionate about technology and eager to make a significant impact. If you thrive in an environment that values bold ideas and empowers ownership, this is an exceptional opportunity to grow your career with a leader in cloud computing.
As a Data Center Technician, you will be the frontline for resolving technical hardware issues on advanced systems, ensuring high availability and reliability around the clock. You will install, configure, troubleshoot, and replace components within servers and network devices.
Key duties involve working within a ticket-based system for systematic problem resolution, actively participating in projects to boost operational efficiency, and sharing your expertise to help train colleagues. You'll also contribute to building a strong team by engaging in the Amazon hiring process.
We are looking for candidates with a Bachelor's degree in a related field such as Information Technology or Computer Science, coupled with practical experience in computer hardware troubleshooting and repair. Prior experience in dealing with customers during problem resolution and managing work via ticketing systems is highly beneficial.
Experience with cabling infrastructure best practices, data center environments (including racking, stacking, and cable management), and a physically active approach to work are also valued. We encourage candidates with diverse experiences and backgrounds to apply, even if they don't meet every preferred qualification.
Amazon
Information Technology & Services