Join the global team that powers Amazon Web Services (AWS) Infrastructure Services, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. We are the backbone of the cloud, ensuring customers have continuous access to the innovation they rely on by supporting all AWS data centers and their critical equipment.

This role offers the chance to work alongside a diverse group of engineers and specialists, collaborating across AWS to uphold the highest standards of safety and security while delivering unparalleled capacity at the lowest cost. Embrace an inclusive culture that encourages bold ideas and empowers you to see them through to completion.

As a Data Center Operations Engineer, you will be the primary point of contact for internal customers, tackling diverse daily challenges. Key responsibilities include:

- Troubleshooting complex hardware issues on servers, storage, and networking devices 24/7. - Maintaining high levels of system reliability and availability. - Participating in projects to boost operational efficiency and sharing expertise with a global network. - Training less technical staff on best practices for service owner issues. - Contributing to team growth by assisting with the Amazon hiring process and candidate interviews.

We are seeking a Data Center Technician to join our expanding Infrastructure Operations team. Your day-to-day activities will involve:

- Installing and configuring data center servers and network systems. - Performing installations, troubleshooting, and replacements of internal and external hardware for servers and network devices. - Managing tasks within a ticket-based system, focusing on systematic problem resolution. - Working on a rotational shift schedule to ensure high system reliability. - Collaborating with internal teams, sharing innovative ideas to enhance the data center work environment and overall efficiencies.

This is a physically active role requiring constant movement onsite.