Join Amazon Web Services (AWS) Infrastructure Services and play a vital role in operating the world's largest cloud computing infrastructure. You will be part of a diverse team responsible for the design, planning, delivery, and ongoing operation of all AWS global data centers. Your work ensures customers have continuous access to the innovative services they rely on, tackling complex challenges in a dynamic environment. We foster an inclusive culture that encourages bold ideas and empowers ownership from concept to completion.

This position focuses on the hands-on maintenance and troubleshooting of advanced computing hardware within our data centers. You will contribute to maintaining high system reliability and availability, ensuring seamless service delivery for our customers. The role offers opportunities to collaborate with global technical experts and participate in projects aimed at enhancing operational efficiencies.

As a Data Center Technician, you will be the primary technical point of contact, addressing diverse daily challenges. Key responsibilities include:

- Troubleshooting advanced hardware issues across servers, storage, and networking devices around the clock. - Maintaining optimal system reliability and availability. - Contributing to projects that enhance operational efficiencies and sharing knowledge with a global network of experts. - Assisting in the training of less technical staff on best practices. - Participating in the Amazon hiring process by conducting candidate interviews.

A typical day involves hands-on work, including:

- Installing and configuring data center servers and network systems. - Performing installation, troubleshooting, and replacement of internal and external hardware components. - Managing tasks within a ticket-based system for systematic problem resolution. - Working on a rotational shift schedule to ensure consistent system reliability. - Collaborating with internal teams on innovative projects to improve the data center work environment and overall operational efficiency. - This is a physically demanding role requiring constant movement within the data center onsite.