Data Center Technician, Data Center Operations (DCO)
Amazon
Amazon
Join Amazon Web Services (AWS) Infrastructure Services as a Data Center Technician and play a crucial role in maintaining the world's largest computing infrastructure. You'll be part of a dynamic team responsible for the design, planning, delivery, and operation of global AWS data centers, ensuring continuous innovation for our customers. This is an opportunity to solve complex challenges within a thriving cloud environment.
As a Data Center Technician, you will be the frontline for addressing technical issues on advanced hardware, including servers, storage, and networking devices, operating on a 24/7 schedule. You will ensure high system reliability and availability, actively participating in projects to boost operational efficiencies. This role involves sharing your expertise, training less technical staff, and contributing to building a strong team through involvement in the hiring process.
This is a hands-on, physically active role requiring on-site presence. Key responsibilities include installing and configuring data center servers and network systems, along with troubleshooting and replacing internal and external hardware components. You will work within a ticket-based system for systematic problem resolution, adhering to a rotational shift schedule. Collaboration with internal teams and contribution to innovative projects for data center improvement are essential. A Bachelor's degree in Information Technology, Computer Science, or a related field, coupled with experience in computer hardware troubleshooting and repair, are fundamental qualifications.
Amazon
Information Technology & Services