Join the core of AWS Infrastructure Services, where we design, plan, deliver, and operate the global cloud infrastructure. You'll be part of a dynamic team responsible for the servers, storage, networking, power, and cooling that keep the cloud running for countless customers. We tackle complex challenges in the supply chain and seek talented individuals eager to contribute.

This role places you within a diverse group of engineers, specialists, and managers. You will collaborate across AWS to uphold the highest safety and security standards, ensuring vast capacity at minimal cost. Embrace an inclusive culture that encourages bold ideas and empowers you to see them through to completion.

As a Data Centre Operations Engineer, you will be the primary point of contact for internal customers, tackling a variety of daily challenges.

Key responsibilities include: - Troubleshooting advanced hardware issues on servers, storage, and networking devices 24/7. - Maintaining exceptional system reliability and availability. - Contributing to projects that enhance operational efficiencies and sharing expertise globally. - Mentoring less technical staff on service owner best practices. - Participating in the Amazon hiring process by conducting candidate interviews.

Your day-to-day activities will involve: - Installing and configuring data center servers and network systems. - Diagnosing, troubleshooting, and replacing internal and external hardware components for servers and network devices. - Managing tasks within a ticket-based system for systematic problem resolution. - Working on a rotational shift schedule to ensure continuous system reliability. - Collaborating with internal teams on innovative projects to improve the data center work environment and operational efficiency.

This is a physically active role requiring constant movement onsite. Basic qualifications include 2+ years of computer networking experience and a Bachelor's degree in Information Technology, Computer Science, or a related field. Preferred qualifications involve working in confined or elevated spaces, effective customer interaction under pressure, ticketing system experience, and familiarity with data center environments and cabling best practices.