Amazon Web Services (AWS) is seeking a Data Center Operations Technician to join its expanding Infrastructure Operations team. This role is crucial for designing, installing, and maintaining the world's largest computing infrastructure, ensuring our customers have continuous access to innovation. You will be part of a dynamic team that supports all AWS data centers, including the servers, storage, networking, power, and cooling equipment that keep the cloud running.

Join a diverse team of engineers, supply chain specialists, and security experts. You will collaborate across AWS to uphold the highest standards of safety and security, delivering immense capacity at the lowest cost. Experience an inclusive culture that encourages bold ideas and empowers you to see them through to completion.

As a Data Centre Operations Technician, you will be the primary point of contact for internal customers, tackling diverse daily challenges. Key responsibilities include troubleshooting advanced hardware issues for servers, storage, and networking devices on a 24/7 basis, and maintaining high levels of system reliability and availability.

You will actively participate in projects to boost operational efficiencies, sharing your experiences with a global network of technical experts. Additionally, you'll help train less technical staff on best practices and contribute to building a strong team through involvement in the Amazon hiring process.

This physically active role requires the installation and configuration of data center servers and network systems. You will be involved in installing, troubleshooting, and replacing internal and external hardware for servers and network devices within a ticket-based system for systematic problem resolution.

Work involves a rotational shift schedule to ensure high system reliability. You will collaborate with internal teams, sharing ideas and contributing to innovative projects that enhance the data center work environment and overall efficiencies. Basic qualifications include over 1 year of computer networking experience and a Bachelor's degree in a related field like Information Technology or Computer Science.