Join AWS Infrastructure Services and be at the forefront of keeping the cloud running. We design, plan, deliver, and operate AWS global infrastructure, ensuring our customers have continuous access to the innovation they rely on. You'll be part of a diverse team tackling complex challenges in a dynamic environment.

Our team comprises software, hardware, and network engineers, alongside supply chain specialists, security experts, and operations managers. We collaborate across AWS to uphold the highest standards of safety and security, delivering immense capacity at optimal cost. Experience an inclusive culture that encourages bold ideas and empowers ownership from conception to completion.

As a Data Centre Operations Technician, you will be the main point of contact for internal customers, tackling diverse daily challenges. Key responsibilities include:

- Troubleshooting advanced hardware issues for servers, storage, and networking devices on a 24/7 basis. - Maintaining high levels of system reliability and availability. - Participating in projects to boost operational efficiencies and sharing knowledge with a global network of technical experts. - Training less technical staff on best practices for service owner issues. - Contributing to team building by assisting in the Amazon hiring and interview process.

Your daily work as a Data Center Operations Engineer will involve:

- Installing and configuring data center servers and network systems. - Performing installation, troubleshooting, and replacement of internal and external hardware for servers and network devices. - Working within a ticket-based system for systematic problem resolution. - Adhering to a rotational shift schedule to ensure consistent system reliability. - Collaborating with internal teams on innovative projects to enhance the data center work environment and overall efficiencies. This is a physically demanding role requiring constant on-site movement.