Join the forefront of cloud innovation as a Data Center Operations Technician with AWS Infrastructure Services. We are the backbone of the global cloud, responsible for designing, planning, delivering, and operating all AWS data centers. You'll be instrumental in maintaining the servers, storage, networking, power, and cooling systems that ensure continuous customer access to vital innovations. This role offers the chance to tackle complex challenges in a dynamic environment, contributing to the seamless operation of the world's largest computing infrastructure.

This is a unique opportunity to collaborate with a diverse team of engineers, supply chain specialists, security experts, and operations managers. You will work across AWS to uphold the highest standards of safety and security while delivering immense capacity at optimal cost. Embrace an inclusive culture that thrives on bold ideas and empowers you to see them through to completion.

As a Data Centre Operations Technician, you will be the key point of contact for internal stakeholders, ensuring the smooth operation of our data centers.

Key responsibilities include: - Troubleshooting advanced hardware issues across servers, storage, and networking devices on a 24/7 basis. - Maintaining exceptional system reliability and availability. - Participating in projects aimed at improving operational efficiency, sharing expertise with a global network of technical professionals. - Training less technical staff on best practices for service owner issues. - Contributing to team growth by assisting in the Amazon hiring process and conducting candidate interviews.

A typical day involves hands-on work with our data center infrastructure.

Your daily activities will encompass: - Installation and configuration of data center servers and network systems. - Performing installations, troubleshooting, and replacements of internal and external hardware components for servers and network devices. - Managing tasks within a ticket-based system for systematic problem resolution. - Working on a rotational shift schedule to ensure consistent system reliability. - Collaborating with internal teams, sharing ideas, and contributing to innovative projects that enhance the data center work environment and overall efficiency. - This is a physically demanding role requiring constant on-site movement.