Amazon Web Services (AWS) Infrastructure Services is at the forefront of designing, planning, delivering, and operating global infrastructure. Our team ensures continuous innovation for customers by maintaining all AWS data centers, including servers, storage, networking, power, and cooling.

Join a dynamic, diverse team comprising software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. You will collaborate across AWS to uphold the highest safety and security standards, delivering scalable capacity at optimal costs while fostering an inclusive culture that embraces and empowers bold ideas.

AWS is experiencing rapid growth and is seeking skilled Data Center Technicians to join our Infrastructure Operations team. We specialize in designing, installing, and maintaining the world's largest computing infrastructure, covering system repairs, issue resolution, parts management, and general data center upkeep. This role is pivotal in shaping the future of technology in the region.

As a Data Centre Operations Technician, you will serve as the primary point of contact for internal customers, tackling diverse daily challenges.

Key responsibilities include: - Troubleshooting advanced hardware issues for servers, storage, and networking devices on a 24/7 basis. - Maintaining exceptional system reliability and availability. - Participating in projects to boost operational efficiency and sharing expertise with a global network of technical professionals. - Training less technical staff on best practices for service owner issues. - Contributing to team growth by assisting in the Amazon hiring and interview process.

A typical day involves: - Installation and configuration of data center servers and network systems. - Performing installations, troubleshooting, and replacing internal/external hardware components for servers and network devices. - Managing work through a ticket-based system for systematic problem resolution. - Adhering to a rotational shift schedule to ensure high system reliability. - Collaborating with internal teams, sharing innovative ideas to enhance the data center work environment and overall efficiency. - This is a physically demanding role requiring constant movement within the onsite facility.