Data Center Operations Technician, Data Center Operations (DCO)
Amazon
Amazon
Join Amazon Web Services (AWS) Infrastructure Services, the backbone of the cloud. We design, build, and operate the global infrastructure powering AWS. Our team is dedicated to ensuring the seamless operation of data centers, servers, storage, and networking equipment, providing customers with reliable access to innovation. You'll be part of a dynamic, diverse team tackling complex challenges in a fast-paced environment.
This role offers the opportunity to contribute to the future of cloud technology by maintaining and enhancing the world's largest computing infrastructure. You will play a crucial part in systems repair, issue resolution, and parts management, directly impacting the performance and reliability of Amazon Data Centers.
As a Data Centre Operations Engineer, you will be the primary point of contact for internal customers, addressing technical issues on advanced hardware, including servers, storage, and networking devices, 24/7.
Key responsibilities include: - Maintaining high levels of system reliability and availability. - Participating in projects to improve operational efficiencies and sharing knowledge globally. - Assisting in training less technical staff on best practices. - Contributing to team building through involvement in the Amazon hiring process.
We are seeking individuals with at least 1 year of computer networking experience and a Bachelor's degree in Information Technology, Computer Science, or a related field.
Ideal candidates will possess: - Ability to work effectively in confined or elevated spaces while adhering to safety guidelines. - Experience in customer-facing problem resolution and efficient operation under pressure. - Proficiency in managing tasks and priorities using a ticketing system. - Familiarity with cabling infrastructure best practices. - Hands-on experience in a data center environment, including racking/stacking, cable management, and aisle containment.
Amazon
Information Technology & Services