Join AWS Infrastructure Services to keep the cloud running! We design, plan, deliver, and operate global infrastructure, ensuring customers have continuous access to innovation.

This role involves collaborating with a diverse team of engineers and specialists to uphold the highest standards of safety and security while providing immense capacity at the lowest cost. You'll experience an inclusive culture that champions bold ideas and empowers you to see them through to completion.

We are seeking a proven manager adept at refining processes for operational excellence and driving performance to meet the pace of Data Center development in India for Amazon Data Services India Private Limited (“ADSIPL”). Prior Data Center experience, coupled with strong relationships with internal teams and external vendors, is essential. A passion for technology and a drive for excellence are key.

As a Data Center Manager in ADSIPL, you will manage the world's largest Cloud Computing Infrastructure in India, tackling complex technical challenges daily to drive Operations Excellence.

Your responsibilities will include: - Leading and developing engineering teams, providing technical and leadership expertise to ensure peak performance. - Maintaining existing co-located and in-house Data Centers. - Contributing to the construction and launch of new Data Centers. - Continuously enhancing all processes and procedures, embracing a philosophy of constant improvement. - Assisting in and managing relationships with external vendors and contractors. - Liaising effectively with internal teams and management groups. - Ensuring adherence to and surpassing local Health & Safety standards across all Data Centers. - Developing and maintaining metrics for all Data Center aspects, using them to implement positive changes. - Supporting the implementation of service methodologies such as incident, problem, change, and capacity management.

We are looking for a Data Centre Manager (DCM) candidate with demonstrated expertise in People Management, capable of leading teams of at least five individuals for over three years, showcasing improvements in team performance and growth. Experience managing diverse employee performance levels and conflict resolution skills are advantageous.

Strong Incident Management experience is crucial, including handling high-severity situations, understanding broader implications of outages, and managing change and fault resolution. Proven Vendor Management skills are required, with a track record of problem and conflict resolution with external parties.

Candidates must exhibit a strong ability for Process Improvement, demonstrating experience in enhancing both effective and ineffective processes through mapping and remediation, with measurable business impact. Knowledge of Kaizen/Lean/Six Sigma is preferred. A proactive approach to Health & Safety, influencing the safety culture, is paramount.

Basic Qualifications: - 4+ years in data center engineering or operations. - 3+ years managing technical teams with strong personnel management and team development experience.

Preferred Qualifications: - Bachelor's degree in engineering or a STEM field, or 4+ years in network/OS support. - 1+ years in Agile methods. - Experience in capacity planning, operations planning, or business analysis. - Familiarity with Lean, Kaizen, Six Sigma concepts.