CustomerTech - MobileTech - IT Delivery - Manager

EY

8+ yrs Hyderabad Full Time Hybrid (office + remote)
EY logo
Posted : today
Actively hiring

Job description

Join EY, a global leader in assurance, tax, transaction, and advisory services, and build a career shaped by your unique talents and ambitions. At EY, technology is integral to our operations and client services, driving innovation and solving complex business challenges. As part of Client Technology, you'll collaborate with experts, leveraging deep industry knowledge and cutting-edge platforms to integrate emerging technologies like AI and Data Analytics. This role offers significant growth opportunities, continuous learning, diverse career paths, and the chance to make a meaningful impact.

EY Technology is crucial for our global operations, supporting over 250,000 professionals across more than 140 countries. We provide secure and reliable technology solutions, from daily work tools to advanced client-facing systems. Our Technology division is structured into Client Technology (CT), Enterprise Workplace Technology (EWT), and Information Security (Info Sec), each focusing on distinct areas to support our clients and internal operations.

Responsibilities

As Manager, IT Delivery, you will lead a team responsible for the end-to-end lifecycle of software and tools, from design and development to implementation and monitoring. You will collaborate with business leaders to define project scope and requirements, ensuring successful execution. Acting as a liaison, you'll manage cross-functional teams, identify and mitigate project risks, and integrate cybersecurity best practices for secure delivery. Key duties include team supervision and development, delivering software releases, managing operational plans, and driving continuous improvement initiatives. You will also present project status and metrics to management, manage departmental budgets, and ensure compliance with IT and security policies. Leading cross-functional teams, risk mitigation, comprehensive project planning, and enhancing cybersecurity frameworks are central to this role.

Qualifications

We are seeking a technically oriented leader with a minimum of 8 years of experience in IT project management, software development, or IT service delivery, including prior leadership experience. A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field is required, with PMP, ITIL, or Agile certifications being preferred. Essential skills include strong expertise in IT project management, Agile methodologies, SDLC best practices, IT infrastructure, software development, and enterprise IT solutions, complemented by excellent leadership, communication, and stakeholder management abilities. Familiarity with AWS, CI/CD Pipelines (Github), TDD/BDD practices, and user-level understanding of Splunk and Honeycomb is crucial. Experience with MS Dynamics, Claude Code, and Github Co-Pilot is considered a plus. Strong analytical, communication, interpersonal skills, adaptability, and a commitment to EY values are essential.

Essential Skills

IT Project ManagementAgile MethodologiesSDLCIT InfrastructureSoftware DevelopmentEnterprise IT SolutionsLeadershipCommunicationStakeholder ManagementAWSCI/CD PipelinesTDD/BDDSplunkHoneycombPeople Leadership

Good to Have

MS DynamicsClaude CodeGithub Co-PilotPMPITILAgile Certifications

Highlights

  • Actively hiring

More Details

RoleCustomerTech - MobileTech - IT Delivery - Manager
IndustryFinancial Services
DepartmentProject Management, Software Development
Employment TypeFull Time, Hybrid (office + remote)

About the Company

EY Global Delivery Services ( EY GDS) logo

EY Global Delivery Services ( EY GDS)

Financial Services

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