Join a dynamic, AI-powered global sales team focused on driving customer success within Small Medium Enterprises and Channel (SME&C). As part of a united Small Medium Business, Corporate, Strategy, and Partner organization, you'll leverage AI and an extensive partner ecosystem to redefine business technology adoption. This is a culture of innovation, opportunity, and inclusivity, fostering collaboration and continuous learning in a fast-paced, digital-first environment. If you're passionate about making a meaningful impact and shaping the future of business, explore a career with SME&C.

As a Partner CSAM, you will be the primary delivery lead and strategic partner for our key Microsoft partners, empowering them to maximize value realization across our Digital Cloud platforms. Utilizing your technical expertise, business acumen, and industry insights, you'll orchestrate end-to-end post-sales delivery and support within the Microsoft and Partner ecosystem to achieve partner business outcomes.

Key responsibilities include: - Nurturing foundational partner relationships and fostering capability development. - Aligning partner priorities with Microsoft's portfolio, programs, and strategic investments. - Developing and managing bookable programs of work and partner-facing reviews. - Enhancing partner technical capabilities and driving successful solution delivery. - Connecting partner business objectives with Microsoft solutions and extensibility opportunities.

We are seeking a tech-savvy individual with a passion for Cloud and IT Service Management. A Bachelor's Degree in Business, Sociology, Psychology, Computer Science, or a related field, coupled with 4+ years of experience in customer success, solution delivery, practice management, consulting, or portfolio management is required.

Alternatively, a Master's Degree in a similar field with 3+ years of relevant experience, or equivalent experience, will be considered. Preferred qualifications include a Bachelor's degree with 8+ years of experience or a Master's degree with 6+ years of experience. Additional desirable qualifications include 3+ years of experience within the customer's industry and relevant Microsoft or competitor certifications (e.g., Azure, Microsoft 365), as well as ITIL, Project Management, or Prosci certifications.