As a Custom Software Engineering Lead, you will guide the technical direction and architectural design of custom software solutions. This senior role involves leading teams through the entire development lifecycle, from design to delivery.

You will establish robust development standards and ensure the quality, scalability, and performance of code align with strategic business objectives. Collaboration is key to driving innovation and delivering impactful software products.

Independently drive projects to completion and become a subject matter expert. Actively contribute to team discussions and problem-solving sessions. Lead initiatives for continuous improvement of development processes and methodologies. Mentor junior team members, fostering their professional growth and technical expertise. Coordinate cross-functional efforts to ensure alignment with business requirements. Monitor project progress, providing timely updates to stakeholders.

A minimum of 3 years of experience in ServiceNow IT Operations Management (ITOM) is essential.

Possess a strong understanding of IT service management principles and best practices. Demonstrate experience in designing scalable and maintainable software architectures. Exhibit the ability to troubleshoot complex technical issues and deliver effective solutions. Familiarity with automation and orchestration within IT operations environments is required. Excellent communication skills are necessary for seamless collaboration across diverse teams.