Lead the technical direction and architecture for custom software solutions, guiding teams from design through to successful delivery. Establish development standards to ensure high code quality, scalability, and performance, all while aligning with critical business objectives. This role demands a strategic mindset to drive innovation and excellence in software engineering.

We are seeking a seasoned professional to steer our custom software engineering initiatives. The ideal candidate will possess a deep understanding of software architecture and a proven ability to lead engineering teams effectively. You will be instrumental in shaping the future of our software products and ensuring they meet the evolving needs of our clients and business.

- Serve as a Subject Matter Expert (SME), fostering collaboration and guiding team performance. - Take ownership of team decisions and strategic direction. - Engage with diverse teams, contributing to pivotal decision-making processes. - Develop and implement innovative solutions for immediate team challenges and broader organizational issues. - Champion continuous improvement, enhancing development processes and team productivity. - Mentor junior team members, facilitating their professional development and skill enhancement. - Coordinate cross-functional communication to ensure seamless alignment between technical and business stakeholders.

- Minimum 3 years of experience in custom software engineering. - Proven expertise in ServiceNow Strategic Portfolio Management (SPM) and ServiceNow IT Operations Management (ITOM). - Strong understanding of IT service management principles and best practices. - Demonstrated experience in designing scalable and maintainable software architectures. - Ability to effectively lead and mentor development teams through complex technical challenges. - Familiarity with performance optimization and code quality assurance techniques. - A commitment to 15 years of full-time education is required.