Join our team as a Custom Software Engineer, where you will craft tailored software solutions by designing, coding, and enhancing system components. This role emphasizes utilizing modern frameworks and agile methodologies to deliver scalable, high-performing applications designed to meet specific business needs.

You'll be instrumental in creating software that drives change and empowers users. This position offers the chance to work with cutting-edge technologies and contribute to solutions that redefine how businesses operate.

Independently contribute as a Subject Matter Expert and actively participate in team discussions. Provide solutions to complex work-related challenges and collaborate with cross-functional teams to translate project requirements into effective technical solutions.

Maintain and improve existing software applications to boost performance and user experience. Document development processes and code changes for seamless knowledge sharing and long-term maintainability. Additionally, mentor junior team members, offering guidance and support to foster their professional development.

A strong foundation in custom software engineering is essential, with a minimum of 2-5 years of experience. Expertise in Amazon Connect is a mandatory requirement for this role.

Candidates should possess proficiency in cloud-based contact center solutions and integration techniques. Excellent problem-solving abilities are crucial for troubleshooting and optimizing software components, alongside familiarity with the software development lifecycle and agile project management practices. The ability to write clean, maintainable, and efficient code following best practices, coupled with strong communication skills for effective stakeholder collaboration, is also vital.