Join our dynamic team as a Custom Software Engineer and take the lead in crafting innovative software applications. This pivotal role involves owning projects from conception to delivery, serving as the primary point of contact for all application development initiatives. You will collaborate with stakeholders to ensure solutions align with business objectives while upholding stringent quality and efficiency standards. The position focuses on managing the entire software lifecycle for seamless integration and peak performance.

- Spearhead the design, development, and configuration of custom software solutions. - Act as the main liaison for all application-related projects and inquiries. - Collaborate with cross-functional teams to define requirements and translate them into technical specifications. - Ensure effective communication with stakeholders, providing regular updates and addressing concerns. - Drive continuous improvement of existing applications to enhance functionality and user experience. - Mentor and support junior team members through knowledge sharing and guidance on best practices.

- Proven experience in leading software development efforts and acting as a primary point of contact. - Deep expertise in Amazon Connect and cloud-based contact center solutions. - Strong problem-solving abilities with a track record of resolving complex application issues. - Familiarity with scripting and automation for optimizing workflows. - Ability to design scalable and maintainable software components tailored to specific business needs. - Minimum of 3 years of hands-on experience with Amazon Connect is essential. - A full-time education spanning 15 years is required.