Join our team as a Custom Software Engineer and play a key role in developing innovative software solutions. You will be instrumental in designing, coding, and enhancing components across various systems and applications.

Leveraging modern frameworks and agile methodologies, you will contribute to scalable, high-performing solutions that precisely meet business requirements. This is an opportunity to work with cutting-edge technologies and make a significant impact.

As a Custom Software Engineer, you will act as the primary escalation point for complex client issues, ensuring positive customer experiences through timely and effective communication.

You will translate customer needs into actionable requirements for internal teams, provide technical leadership to junior staff, and drive performance metrics to achieve daily goals.

Your role will involve supporting new product launches, providing ongoing troubleshooting for technical solutions, and collaborating with emerging technologies to refine support processes. You will also be responsible for resolving highly technical and sensitive client escalations and contributing to knowledge base creation.

We are seeking a Custom Software Engineer with a minimum of 3 years of experience, proficient in API Management and Java.

Your background should include troubleshooting and developing data-driven applications connected to relational databases, XML, and high-volume web services. Expertise in areas like database technology (Oracle, SQL Server, Postgres, DB2, Hana), Java, XML, web services, ERPs, network architecture, or performance tuning is highly valued.

Familiarity with transmission types (XML, REST, JSON), processing tools (SoapUI, Postman), Data Security & Operations, and LINUX/Web Programming (including HTTP, ICF, Framework, Web Services in ABAP and Java) is essential.

A Bachelor's or Master's degree in Management Information Systems or Computer Information Technology, or a related field, is required. Strong analytical, problem-solving, and communication skills are critical for success in this role.