Custom Software Engineer
Accenture
Accenture
Join our team as a Custom Software Engineer focused on developing innovative ServiceNow Strategic Portfolio Management (SPM) solutions. This role involves designing, building, and configuring robust applications that align with core business objectives. You will leverage modern frameworks and agile methodologies to deliver scalable, high-performance software tailored to specific organizational needs.
This position is ideal for a skilled developer passionate about enhancing system components and applications. You'll play a key role in creating efficient, tailored solutions that drive business success and improve operational workflows within the ServiceNow ecosystem.
As a ServiceNow SPM Developer, your primary responsibilities include:
- Designing, constructing, and maintaining ServiceNow SPM applications and associated platform features. - Serving as the main technical liaison for all SPM development and support initiatives. - Translating business requirements into technical specifications, user stories, and functional designs. - Developing, configuring, and rigorously testing ServiceNow modules such as Demand Management, PPM, Agile Development, Resource Management, and Strategic Planning. - Executing custom development, scripting, workflow creation, business rule implementation, and system integrations. - Designing and implementing integrations with external applications and enterprise systems. - Leading data migration, transformation, and validation processes for ServiceNow implementations and upgrades. - Performing comprehensive unit testing and resolving identified defects. - Collaborating with stakeholders, architects, administrators, and development teams to ensure solutions meet business expectations. - Providing end-to-end technical design, development, deployment, and support for solutions. - Troubleshooting complex technical issues and acting as the escalation point for SPM-related incidents. - Upholding ServiceNow development standards, best practices, and governance protocols. - Supporting platform upgrades, enhancements, and continuous improvement efforts. - Generating and maintaining essential technical documentation and knowledge transfer materials.
This role requires a solid foundation in software development with a focus on ServiceNow. Candidates should possess a minimum of three years of relevant experience. A comprehensive educational background, equivalent to 15 years of full-time education, is expected.
Key qualifications include:
- Proven experience with ServiceNow development, particularly in the SPM domain. - Strong understanding of software development lifecycles and agile practices. - Ability to translate business needs into effective technical solutions. - Experience with scripting, workflows, and platform enhancements. - Familiarity with integrating third-party applications. - Excellent problem-solving and communication skills. - A commitment to following development best practices and maintaining high-quality documentation.
Accenture
IT Consulting