Join our team as a Custom Software Engineer and play a key role in developing innovative software solutions. You will be responsible for designing, coding, and enhancing components across various systems and applications. We utilize modern frameworks and agile methodologies to deliver scalable, high-performing solutions that precisely meet specific business needs. This role offers an opportunity to contribute to impactful projects and grow your expertise in a dynamic environment.

As a Custom Software Engineer, you will be expected to excel independently and become a subject matter expert. Active participation in team discussions and contributing solutions to project challenges are crucial. You'll collaborate with cross-functional teams to grasp project requirements and implement effective software. Maintaining and updating existing software components to boost performance and reliability will be part of your duties. You will also document development processes and mentor junior team members to support their professional development.

To thrive in this role, you should possess a strong proficiency in Cloud Contact Center Implementation. Experience with cloud-based platforms and integration techniques relevant to contact center environments is essential. A solid understanding of the software development lifecycle and agile methodologies is required, along with the ability to troubleshoot complex technical issues within cloud contact center systems. Familiarity with scripting and automation tools for optimizing operations, as well as knowledge of security best practices, is highly beneficial. A minimum of 3 years of experience in Cloud Contact Center Implementation is necessary. Candidates must have completed 15 years of full-time education.