This Custom Software Engineer role focuses on designing, building, and configuring applications to precisely meet business process and application requirements. You will be instrumental in translating organizational needs into effective software solutions, ensuring they align with strategic objectives.

The position demands a proactive approach to understanding and addressing unique business challenges through application development. A key aspect of the role involves close collaboration with stakeholders to deliver scalable and maintainable software that supports business goals and adapts to future growth.

Continuous refinement and evaluation of developed applications are essential to guarantee optimal performance and user satisfaction. This role is ideal for someone who thrives on creating tailored software solutions and contributing to the evolution of business operations.

- Independently perform duties and aim to become a subject matter expert (SME). - Actively participate and contribute to team discussions and problem-solving. - Develop and implement solutions to address work-related challenges. - Collaborate with cross-functional teams to gather and analyze business requirements for application development. - Ensure applications are scalable, maintainable, and adhere to organizational standards. - Support and mentor junior team members by sharing knowledge and best practices. - Continuously monitor and enhance existing applications to improve performance and user experience.

- Minimum 2-5 years of professional experience is required. - A strong command of ServiceNow Customer Service Management (CSM) is essential. - Possess a solid understanding of application design principles and the software development lifecycle. - Proven experience in configuring and customizing ServiceNow modules to align with business needs. - Demonstrated ability to troubleshoot and resolve technical issues within the ServiceNow platform. - Familiarity with integration techniques and APIs relevant to ServiceNow applications. - Excellent communication skills for effective collaboration with both technical and non-technical stakeholders. - A 15-year full-time education is a mandatory requirement for this role.