Join Amazon's Quick Commerce (QC) operations as a Channel Team Lead, focusing on the critical Last Mile. This role involves managing and growing the business of our channel partners and stores, ensuring seamless operations, and driving customer satisfaction. You'll be instrumental in launching and optimizing QC sites, contributing to Amazon's mission to be the most customer-centric company.

We are looking for dynamic individuals to lead our QC operations, specifically managing the out-on-road logistics. This is an opportunity to be part of a globally recognized brand, distributing millions of products and shaping the future of e-commerce delivery.

As a Channel Team Lead, you will oversee account management, driving growth and executing strategic plans with channel partners. Regular field visits to stores are essential, along with delivering training on Amazon's processes and operating models.

You will be responsible for on-the-ground enablement for new product launches, collaborating with operations and other teams. Maintaining and publishing performance reports, analyzing data, and proposing action plans will be key. Furthermore, you will build and manage a multi-layer team, fostering performance through coaching and mentoring, and driving associates to meet their targets.

The ideal candidate possesses strong leadership and people management capabilities, coupled with excellent communication and listening skills. A genuine bias for great customer service is crucial, as is a high sense of ownership to ensure solutions meet customer needs.

Analytical skills are required to effectively interpret information and identify key facts and risks. A Bachelor's Degree or MBA is a prerequisite, with a preference for candidates from Sales or Telecom backgrounds. Advanced Excel proficiency and strong operational and people handling skills are also essential.