Join our dynamic team as a Senior Analyst, supporting global Accounts Receivable Cash Applications for LAD countries. This role is pivotal in ensuring the accurate and timely processing of customer payments, reconciling receipts against invoices, and maintaining precise customer accounts.

You'll operate within established procedures, internal controls, and service-level agreements, with a focus on resolving routine payment-application issues and escalating complex matters. This is an opportunity to contribute significantly to our finance operations.

Your core duties will include applying and allocating customer payments accurately according to established procedures and controls. You will investigate unapplied or misapplied payments, identify discrepancies, and collaborate with relevant teams to resolve cash application issues.

Furthermore, you will perform customer-account and payment reconciliations, ensuring accurate reflection of receipts and outstanding balances. The role also involves processing routine payment-related activities, responding to stakeholder queries, and partnering with various finance teams to resolve standard cash application challenges. You'll be instrumental in identifying transaction errors and process gaps, escalating complex issues appropriately, and maintaining accurate records while meeting all operational requirements.

To excel in this position, you must possess strong Portuguese language proficiency for essential customer and stakeholder interactions. A solid background in Accounts Receivable, Cash Applications, Order-to-Cash, or a related finance operations field is required.

Key qualifications include hands-on experience processing customer payments, resolving routine payment discrepancies, and performing account/payment reconciliations. You should demonstrate exceptional attention to detail, the ability to work effectively within established SOPs and internal controls, and a knack for identifying and escalating issues appropriately. Excellent collaboration and communication skills are vital for seamless interaction with customers and cross-functional finance teams.