Core Optical Specialist
Capgemini
Capgemini
Join Capgemini Engineering as a Core Optical Specialist, contributing to seamless connectivity and operational excellence in Telecom and ISP operations. This role involves proactive network monitoring, incident management, and supporting critical network and service platforms within a collaborative environment.
Leverage your expertise in cutting-edge technology and engineering on impactful projects. Capgemini offers diverse career paths and opportunities to develop specialized skills in a dynamic industry.
Key responsibilities include monitoring and managing alarms for DWDM, Optical Transport, and Fiber networks. You will perform fault isolation, troubleshooting, and restoration, alongside executing maintenance activities and change implementations.
This role requires close coordination with field teams and vendors during outages, handling incidents, service requests, and customer escalations. Maintaining accurate ticket documentation and supporting 24x7 NOC operations, including bridge calls during major incidents, are also crucial.
Essential technical skills include a strong understanding of optical networking fundamentals such as DWDM, ROADM, or OTN. Proficiency with NMS/EMS monitoring tools and experience with incident and change management processes are mandatory.
We are seeking professionals with at least 9 years of experience in this domain. Excellent troubleshooting and communication skills are vital for this role. This is a permanent position within Capgemini's Manufacturing & Operations Engineering community.
Capgemini
Telecommunications