Join Capgemini, a global leader empowering you to shape your career within a collaborative and inspiring environment. We enable top organizations worldwide to harness technology for a more sustainable and inclusive future. As a Consumer Research & Fieldwork Coordinator, you'll be instrumental in supporting primary consumer research across various study types. This role involves meticulous coordination of documentation, logistics, suppliers, and delivery tracking to ensure seamless fieldwork activities and impactful, decision-ready outcomes.

Your contributions will be vital in translating research plans into organized fieldwork, managing potential risks related to quality, timelines, costs, and compliance. You'll work closely with research managers, client teams, and external suppliers, ensuring that every project meets high standards and delivers actionable insights.

This is an opportunity to play a key part in shaping consumer understanding and driving innovation through robust research methodologies and efficient fieldwork execution. We are seeking a dedicated professional to uphold our commitment to research excellence and client satisfaction.

Oversee primary qualitative, quantitative, and sensory consumer research initiatives aligned with category, brand, creative, and innovation objectives.

Manage the planning, coordination, and monitoring of physical, digital, and remote fieldwork, resolving any emerging issues promptly.

Ensure research quality, respondent integrity, data accuracy, and regulatory compliance, maintaining audit-ready documentation.

Provide oversight for research analysis, synthesis, and insight storytelling, facilitating effective stakeholder read-outs and activation support.

Govern research agencies, including SOWs, budgets, contracts, and invoicing, fostering strong relationships with preferred suppliers.

Possess a Bachelor's degree in Marketing, Business, Behavioural Science, Psychology, Sociology, Statistics, or a related field; a postgraduate qualification is advantageous.

Bring 3-5 years of experience in supporting consumer or market research, qualitative/quantitative studies, or fieldwork operations.

Demonstrate a strong track record in managing research documentation, recruitment, fieldwork logistics, supplier follow-up, quality checks, and stakeholder updates.

Proven experience in managing research agencies, including SOWs, budgets, contracts, compliance, and senior client interactions.

Experience leading and developing research delivery teams across various role levels is essential; experience within regulated consumer industries is preferred.