Consulting Project Management
Microsoft
Microsoft
Join Microsoft Industry Solutions Delivery as a Consulting Project Management Manager (CPMM) and lead a team of project managers to drive delivery excellence across ASEAN. This global organization thrives on innovation, empowering customers through Microsoft Cloud and AI solutions. Embrace a growth mindset and inclusive culture, contributing to impactful transformations that reach billions worldwide. You will be instrumental in ensuring consistent governance, predictable financial results, and high customer satisfaction for a portfolio of consulting engagements.
As a senior delivery executive for key accounts, you will be directly accountable for program execution, managing escalations, and overseeing the financial health of programs. Collaborate across functional units to achieve impactful outcomes and foster a culture of empowerment and continuous improvement.
Oversee end-to-end delivery health for a portfolio of consulting projects, establishing robust governance, including steering committees and escalation processes. Proactively identify and mitigate delivery risks.
Manage financial performance, including forecast accuracy, cost control, and margin protection. Ensure clean project closures and financial hygiene, partnering with Finance and Delivery Leadership.
Lead, coach, and develop a team of Consulting Project Managers, driving improvements in delivery discipline, planning, and customer communication. Strengthen bench depth and capability within the CPM community.
Serve as a senior escalation point for complex delivery challenges, leading customer conversations to restore confidence and trust. Align delivery with customer outcomes and value realization by partnering with Customer Success Account Managers and Architects.
Enable consistent account expansion by translating delivery insights into business opportunities. Ensure CPMs identify expansion signals and execute disciplined handoffs to Customer Success Managers and Sales teams.
A Bachelor's Degree in a related field is required, coupled with at least 8 years of experience in customer-facing consulting delivery, program/project management, or digital transformation, including handling complex, multi-workstream engagements. You should also possess over 2 years of experience managing multiple projects or a delivery portfolio with accountability for outcomes beyond a single engagement.
Demonstrated people leadership experience is essential, encompassing coaching, performance management, and the development of project/program managers. Proven ability to operate effectively in a matrixed, cross-functional environment, collaborating seamlessly with Sales, Engineering, Finance, and Customer Success stakeholders is crucial. Preferred qualifications include 10+ years of experience in consulting or large-scale delivery transformation, experience managing delivery financials, and enabling delivery-led growth outcomes. Agile certifications are a plus.
Microsoft Corporation
Management Consulting