Join our dynamic Enterprise Technology & Performance team, dedicated to delivering robust SAP technology solutions. We specialize in maintaining stable, secure, and high-performing SAP environments, focusing on administration, landscape management, upgrades, database oversight, and production support to ensure seamless business operations.

This role is crucial for an experienced SAP Basis Consultant who will contribute significantly to our SAP system administration, landscape management, upgrade processes, and production support initiatives. The ideal candidate will bring practical expertise in SAP ECC, SAP Enterprise Portal, SAP Solution Manager, and Oracle database administration within large-scale enterprise settings.

Key responsibilities include administering and maintaining SAP ECC 6.0, SAP FI, SAP Enterprise Portal 7.5, and SAP Solution Manager landscapes. You will manage the SAP Transport Management System (TMS), handle SAP kernel upgrades, support package implementations, and perform system refreshes and copies. Other duties involve executing SAP installations, post-installation configurations, client administration, and overall landscape maintenance.

Proactive system health and performance monitoring is essential, as is managing SAP services, background jobs, spool administration, RFC connections, and interfaces. You will also handle SAP user administration, authorization troubleshooting, and security compliance. Database administration, including Oracle using BRTOOLS and RMAN, along with backup and recovery validation, is a core part of the role.

Troubleshooting SAP system outages, transport failures, application issues, and production incidents will be frequent. You will support disaster recovery planning and testing, and maintain technical documentation and operational runbooks. Participation in change management, release deployments, patching, and scheduled maintenance activities is expected. Providing L2/L3 production support with SLA adherence and collaborating with various internal and external teams to resolve critical issues are also key functions. Experience with ServiceNow and Jira for incident, problem, and change management is required.

We are seeking candidates with a Bachelor's or Master's degree in Engineering, technical fields, or related disciplines. Essential qualifications include strong hands-on experience in SAP Basis Administration and comprehensive SAP landscape management.

Proficiency with SAP ECC 6.0, SAP FI, SAP Enterprise Portal 7.5, and SAP Solution Manager is required. You should be adept at SAP installations, kernel upgrades, support package implementations, system refreshes, and system copies. Expertise in SAP Transport Management System (TMS), client administration, and release management is also necessary.

Strong knowledge of Oracle database administration using BRTOOLS and RMAN, alongside experience in SAP performance monitoring, workload analysis, and system optimization, is critical. Hands-on experience in SAP user administration, roles, authorizations, and security management, as well as knowledge of background jobs, spool administration, RFC configuration, and interface monitoring, are fundamental.

Excellent troubleshooting skills for SAP production issues, transport failures, and performance bottlenecks are a must. Experience supporting disaster recovery, backup validation, and high-availability environments is beneficial. Familiarity with ITIL processes, including Incident, Problem, Change, and Release Management, is expected. Hands-on experience with ServiceNow and Jira is required, along with a proven track record in L2/L3 production support environments with SLA-driven delivery. Strong analytical, communication, documentation, and stakeholder management skills are essential for success in this role.