Consultant - PAS WKFA - National - CNS - PC - WORKFORCE ADVISORY - Bangalore

EY

3–5 yrs Bengaluru Full Time Hybrid (office + remote)
EY logo
Posted : yesterday
Actively hiring

Job description

Join a leading global firm as a Consultant specializing in Workforce Advisory within our National People Consulting team. This role focuses on strategically aligning HR initiatives with overarching business objectives, placing human capital at the center of transformation to drive sustainable change. You'll contribute to shaping the future workforce, ensuring organizations have the right talent, skills, and cost-effectiveness to gain a competitive edge.

We operate across key areas including Organization and Workforce Transformation, Change Experience & Learning, Purpose, Culture and Leadership, and HR Transformation, Systems and Rewards. This position offers a dynamic environment to develop your career and contribute to impactful client solutions.

Responsibilities

As an HR Generalist in Employee Lifecycle Management, you will provide crucial support to our Bangalore GCC HR Shared Services operation. Your responsibilities include managing end-to-end employee lifecycle transactions such as hires, transfers, job changes, and exits.

You will validate approvals, ensure data accuracy, and maintain comprehensive case documentation within the HR helpdesk system. This involves coordinating with various stakeholders, including HRBPs and payroll, to resolve discrepancies and ensure smooth transitions. A key part of the role is identifying process improvements and triaging HR cases to ensure timely resolution within agreed service levels, while strictly adhering to data privacy and confidentiality requirements.

Qualifications

We are seeking an experienced professional with 3-5 years of hands-on experience in employee lifecycle management within HR operations, GCC, GBS, or shared services environments. A strong HR operations mindset, meticulous attention to detail, and excellent documentation skills are essential.

Proficiency in HR ticketing systems, case documentation, SLA management, and employee data confidentiality is required. Experience with HR systems like Workday HCM or SAP SuccessFactors, and a helpdesk/case management workflow tool such as ServiceNow HRSD, is necessary. Strong business English and the ability to support global stakeholders are also key requirements.

Essential Skills

Employee Lifecycle ManagementHR OperationsShared ServicesCase ManagementService Level Agreements (SLAs)Data PrivacyWorkday HCMSAP SuccessFactorsServiceNow HRSDBusiness English

Good to Have

Pharma HR OperationsLife Sciences HR OperationsRegulated Industry HR OperationsBOT TransitionKnowledge TransferProcess DocumentationKnowledge Base GovernanceRoot Cause AnalysisContinuous ImprovementGDPRHR ComplianceAudit Support

Highlights

  • Actively hiring

More Details

RoleConsultant - PAS WKFA - National - CNS - PC - WORKFORCE ADVISORY - Bangalore
IndustryManagement Consulting, Human Resources
DepartmentHuman Resources, Operations
Employment TypeFull Time, Hybrid (office + remote)

About the Company

EY Global Delivery Services ( EY GDS) logo

EY Global Delivery Services ( EY GDS)

Management Consulting

Consultant - PAS WKFA - National - CNS - PC - WORKFORCE ADVISORY - Bangalore at EY | SkillMX | SkillMX