Join our team as a Consultant based in Guwahati, Assam, and play a vital role in strengthening MSME facilitation and service delivery. This position involves providing critical operational, programme implementation, stakeholder coordination, research, and analytical support to an MSME Development and Facilitation Office.

Key duties include managing administrative tasks and service delivery, addressing MSME queries via various channels, and guiding businesses on government schemes and procedures. You will also support beneficiary onboarding, application processing, and crucial field activities like enterprise visits and cluster mapping. Coordination with diverse stakeholders, including government departments and industry associations, is essential. Furthermore, you will contribute to organizing awareness programs, preparing reports, developing communication materials, and conducting market research to identify business opportunities and challenges. Monitoring regulatory requirements and supporting export initiatives will also be part of your responsibilities.

Candidates should possess a strong capacity for handling routine administrative and service-delivery functions, coupled with excellent communication skills to manage inquiries from MSMEs and stakeholders. The ability to guide MSMEs on government schemes, registrations, and documentation is crucial. Experience in supporting beneficiary onboarding, application processing, and document verification is required. Familiarity with enterprise visits, cluster mapping, and industrial surveys is beneficial. A willingness to coordinate with a broad range of external entities and support various outreach and capacity-building initiatives is expected. Proficiency in preparing MIS reports, progress reports, and other operational records is necessary. The role demands analytical skills for data analysis, landscape reporting, and contributing to policy recommendations based on field evidence.