Consultant | EDUT | Kolkata | Operations, Industry & Domain Solutions | GPS Industry Solution
Deloitte
Deloitte
This role involves supporting an MSME Development and Facilitation Office by providing operational, program implementation, and stakeholder coordination. The consultant will also contribute to research and analytical efforts aimed at enhancing MSME facilitation and service delivery within the region.
Key to this position is assisting with day-to-day administrative tasks and service delivery activities. You will be the first point of contact for MSMEs and stakeholders, addressing queries via various channels and guiding them through government schemes, registrations, and necessary documentation.
Engagement includes supporting the onboarding of beneficiaries, processing applications, verifying documents, and tracking progress. Fieldwork is also a component, involving enterprise visits, cluster mapping, and collecting vital information through industrial surveys. Collaboration with various government bodies, industry associations, and educational institutions is essential for success.
Actively support administrative and service delivery operations for the designated field office.
Manage inquiries from MSMEs and stakeholders through walk-ins, phone, email, and digital platforms.
Provide guidance to MSMEs on government schemes, registration processes, eligibility criteria, and required documentation.
Assist with beneficiary onboarding, application review, verification, tracking, and applicant communication.
Participate in enterprise visits, cluster mapping exercises, industrial surveys, and gather on-ground information.
Coordinate effectively with State Government departments, District Industries Centres, financial institutions, industry associations, and educational bodies.
Support the organization of awareness campaigns, workshops, outreach activities, and capacity-building programs.
Maintain accurate records including meeting minutes, MIS reports, progress updates, outreach logs, and field visit documentation.
Contribute to the development of information, education, and communication (IEC) materials, localized content, success stories, FAQs, and simplified scheme guides.
Prepare landscape reports, sectoral assessments, market research, and identify local business opportunities and challenges.
Monitor regulatory, labor, environmental, taxation, and quality certification requirements pertinent to MSMEs.
Assist in identifying export prospects, market linkages, financial needs, and certification requirements.
Analyze field data, stakeholder feedback, scheme adoption rates, and implementation hurdles.
Prepare recommendations for policies and programs based on evidence gathered from field operations.
Participate in regular review meetings at different frequencies.
We are seeking an individual to support MSME development initiatives. This role requires strong organizational and communication skills to manage various operational tasks and stakeholder interactions effectively.
Key duties involve assisting with administrative functions, handling MSME inquiries, and guiding them through government schemes and application processes. You will be involved in beneficiary onboarding, document verification, and tracking applications. The position also entails conducting field visits, cluster mapping, and industrial surveys to gather essential data.
Collaboration with a wide range of entities, including government departments, financial institutions, and industry associations, is crucial. You will also contribute to organizing outreach events and capacity-building programs. The role requires diligent record-keeping, report preparation, and contributing to the creation of informative materials.
Analyzing data, monitoring regulatory environments, and identifying market opportunities are also part of the responsibilities. The aim is to provide data-driven recommendations for policy and program enhancements. Active participation in review meetings and undertaking other assigned tasks will be expected.
Deloitte
Management Consulting