Consultant | Digital Government | Kolkata | Operations, Industry & Domain Solutions | DigiGov

Deloitte

3–10 yrs Kolkata Full Time Hybrid (office + remote)
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Posted : today
Actively hiring

Job description

Join our Digital Government practice as a Senior Consultant in Kolkata, focusing on transforming government operations. This role is pivotal for driving e-Governance initiatives through expert Business Process Reengineering (BPR).

You will play a key role in modernizing public services by analyzing current processes, designing efficient "To-Be" states, and recommending impactful digital solutions. This is an exciting opportunity to contribute to significant national projects and shape the future of digital governance.

Responsibilities

Key responsibilities include conducting in-depth "As-Is" process studies and stakeholder consultations.

You will be responsible for creating comprehensive BPR reports, process documentation, and Standard Operating Procedures (SOPs).

Designing effective "To-Be" processes, assessing technological adequacy, and identifying opportunities for automation and digitization are core functions.

Supporting requirement gathering, business analysis, and preparing functional specifications will be crucial.

Facilitating workshops and developing implementation roadmaps will also be part of your role.

Qualifications

We seek candidates with 3 to 10 years of experience in Business Process Reengineering (BPR), Business Analysis, or related process improvement projects.

Familiarity with process modeling tools like Visio or BPMN is essential.

Strong analytical, documentation, communication, and stakeholder management skills are a must.

Experience with Government or e-Governance projects, digital transformation, or consulting assignments is highly desirable.

A graduate degree (Any Discipline), B.E./B.Tech, or MBA from a recognized institution is required.

Essential Skills

Business Process Reengineering (BPR)Business AnalysisProcess MappingProcess ImprovementStakeholder ManagementDocumentationCommunicationReport WritingPresentation SkillsVisioBPMN

Good to Have

e-GovernanceDigital TransformationConsultingTechnology AssessmentEnterprise TransformationDigital Modernization

Highlights

  • Actively hiring

More Details

RoleConsultant | Digital Government | Kolkata | Operations, Industry & Domain Solutions | DigiGov
IndustryGovernment Administration, Management Consulting
DepartmentBusiness Analysis, Consulting, Project Management
Employment TypeFull Time, Hybrid (office + remote)

About the Company

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Deloitte

Government Administration

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