Join our team as a Business Analyst to drive significant IT implementation and digital transformation projects. This role involves close collaboration with state government entities, key stakeholders, and development teams. You will be instrumental in defining requirements, resolving issues, ensuring quality through testing, and managing the delivery of functional aspects for large-scale government projects.

Key responsibilities include coordinating with state government departments and internal teams for project execution. You will conduct crucial stakeholder meetings and requirement-gathering sessions, acting as the primary liaison between business users and technical experts to ensure seamless communication and timely issue resolution.

You will be responsible for meticulously gathering, analyzing, and documenting business needs into comprehensive BRDs, FRDs, and SRS. This includes creating process flows, use cases, and functional specifications, while also identifying opportunities for process improvement and system enhancements.

Furthermore, you will lead application testing efforts, including preparing and executing test cases and UAT plans. This involves validating functionalities, identifying and tracking defects, and ensuring all requirements are met to stakeholder satisfaction.

The role also encompasses managing the entire lifecycle of application-related tickets, from logging to resolution, and coordinating with development teams to address issues efficiently. You will also provide essential support for application rollouts, go-live readiness, and post-implementation phases, including user training and change management.

We are seeking candidates with 5-8 years of experience in business analysis, IT implementation, or digital transformation roles. A strong foundation in business analysis, requirements elicitation, and detailed documentation is essential.

Candidates must possess proven experience in stakeholder management and coordinating with diverse teams. Proficiency in functional testing, UAT, defect tracking, and validation is required. Familiarity with ticket management systems like Jira or ServiceNow is a must.

Excellent analytical, problem-solving, communication, and presentation skills are expected. A Bachelor's degree (B.Tech/B.E. in a relevant field) or an MBA from a reputable institution is required. Prior experience on government IT projects or e-governance platforms is highly advantageous.