Seeking a skilled OMS Consultant to contribute to implementation, configuration, and production support of Order Management Systems within a Big 4 consulting framework. This role focuses on understanding and translating business needs into effective OMS solutions, collaborating closely with clients and technical teams. You will play a key part in enhancing and maintaining OMS functionalities for retail and supply chain operations.

Key areas of focus include order capture, orchestration, inventory visibility, and fulfillment processes. The position demands a proactive approach to identifying process improvements and ensuring the delivery of high-quality OMS solutions. Your work will be instrumental in driving client success and operational efficiency.

Drive OMS implementation, configuration, and enhancement projects across diverse retail and supply chain environments.

Gather comprehensive business requirements, develop detailed functional specifications, and map out process flows.

Leverage functional expertise in order capture, orchestration, sourcing, allocation, inventory visibility, fulfillment, cancellations, returns, and exchanges.

Collaborate effectively with business users, technical teams, and integration partners to clarify needs and resolve functional challenges.

Prepare and execute test cases, support System Integration Testing (SIT) and User Acceptance Testing (UAT), and manage defect resolution to ensure solution quality.

Support OMS integrations with critical enterprise systems like ERP, WMS, POS, and e-commerce platforms, including troubleshooting and root-cause analysis.

Manage assigned project deliverables, maintain project documentation, and support release activities to ensure timely task completion.

Identify process gaps, propose enhancements, and actively contribute to team knowledge sharing and operational efficiency improvements.

A minimum of 3 to 5 years of experience in IT consulting, retail technology, supply chain, or enterprise application delivery is essential.

Proficiency with OMS platforms such as Manhattan OMS, Manhattan Active Omni, or IBM Sterling OMS is required.

Solid understanding of OMS implementation, configuration, enhancement, and application support lifecycles.

Knowledge of omnichannel retail processes, order orchestration, inventory management, sourcing, fulfillment, and returns.

Demonstrated experience in requirements gathering, functional documentation, process mapping, and test case preparation.

Familiarity with APIs, integrations, and enterprise systems including ERP, WMS, POS, and e-commerce platforms.

Exposure to SIT, UAT, defect tracking, release coordination, and production issue resolution.

Excellent communication, analytical, problem-solving, and teamwork skills are a must.

Preferred qualifications include experience with Big 4 consulting firms, exposure to Agile methodologies, and relevant OMS platform certifications.