This consultant role focuses on Order Management Systems (OMS) within a Big 4 consulting environment. You will be instrumental in supporting OMS implementations, configurations, enhancements, and production support activities. The position requires a deep understanding of business needs and the ability to translate them into effective OMS solutions for retail and supply chain clients.

Join a dynamic team dedicated to technology strategy and transformation. This is an opportunity to leverage your expertise in a challenging and rewarding setting, contributing to client success through robust system delivery.

Drive OMS implementation, configuration, and enhancement projects. Analyze business requirements, document functional specifications, and map out process flows for improved efficiency.

Provide functional expertise across the order lifecycle, including capture, orchestration, sourcing, inventory visibility, fulfillment, and handling of cancellations, returns, and exchanges.

Collaborate closely with business users, technical teams, and integration partners to gather requirements and resolve functional issues effectively.

Prepare and execute test cases, support System Integration Testing (SIT) and User Acceptance Testing (UAT), and manage defect resolution to ensure solution quality.

Assist with OMS integrations to ERP, WMS, POS, and e-commerce platforms, troubleshooting production issues and conducting root-cause analysis.

A minimum of 3-5 years of experience in IT consulting, retail technology, supply chain, or enterprise application delivery is required. Proficiency with OMS platforms like Manhattan OMS, Manhattan Active Omni, or IBM Sterling OMS is essential.

Demonstrated understanding of OMS implementation, configuration, enhancement, and application support processes. Knowledge of omnichannel retail processes, order orchestration, inventory management, sourcing, and fulfillment is crucial.

Experience in requirements gathering, functional documentation, process mapping, and test case preparation is necessary. Familiarity with APIs, integrations, and enterprise systems (ERP, WMS, POS, e-commerce) is expected.

Exposure to SIT, UAT, defect tracking, release coordination, and production issue resolution is a key requirement. Strong communication, analytical, problem-solving, and teamwork skills are vital for success in this role.